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The Student Services Center is designed to be a “one-stop shopping” experience where students can get answers to their questions regarding their enrollment at VCU. Staff members in the Student Services Center can answer general questions about student bills, financial aid and registration. The staff also can direct students to the appropriate resources around the university based on their individual needs.


Monroe Park Campus

1015 Floyd Ave.

Harris Hall, Rm. 1100

P.O. Box 842520

Richmond, VA 23284-2520

Center Hours: M – F, 8 a.m. - 5 p.m.

Cashier Hours: M – F, 9 a.m. – 3 p.m.



Financial Aid Services

  • Collecting and reviewing financial aid documents
  • Checking disbursement status
  • Reviewing accounts for outstanding items and missing student information
  • Providing information on alternative sources of funding

Military Student Services

  • Assisting with military benefits
  • Providing guidance regarding class scheduling
  • Assisting with managing deployment and short-term training responsibilities

Records and Registration Services

  • Registering for classes
  • Withdrawing or dropping from classes
  • Providing copies of student schedules
  • Processing official and unofficial transcript requests
  • Processing enrollment verifications and certifications for loans, insurance, etc.
  • Updating student address information
  • Providing explanations for any hold that is on a student’s registration

Student Accounting Services

  • Providing copies of and explaining student account bills
  • Verifying payments and refunds
  • Explaining any accounting-related holds
  • Students also can drop off any payments in the drop-box located in the center

Helpful Links